1. Overview
Burmese Shave Club provides retail and related customer services through our website and mobile application. This Privacy Policy describes how information is handled when you create an account, shop for products, save delivery addresses, place orders, submit payment information or payment proof, receive notifications, contact support or otherwise use our services.
By using our services, you acknowledge that your information will be handled as described in this Privacy Policy.
2. Information we collect
Account information
When you create or use an account, we may collect information such as your name, email address, phone number and account authentication information.
If you choose Google Sign-In, we may receive basic account information made available through the Google sign-in process, such as your Google account identifier, name, email address and profile image where provided.
Delivery and address information
When you save an address or place an order, we may collect delivery details such as recipient name, phone number, alternate phone number where provided, address lines, building, floor, unit, landmark, township, city, state or region, postal code, country code, delivery instructions and location coordinates where you choose to provide them.
Shopping and order information
We collect information about products added to your cart, checkout details, selected payment method, orders, order status, discounts, shipping charges, taxes and related transaction records needed to provide the service.
Payment-related information
For payment methods that require manual verification, we may collect a payment reference and an uploaded payment proof image, such as a transfer screenshot. Cash-on-delivery orders may not require payment proof at checkout.
Support and communication information
If you contact us through customer support, chat or other communication channels, we may collect the information you provide in those communications so that we can respond and assist you.
Technical and device information
Our services may process technical information necessary to operate the website and mobile app, such as device platform, app-related identifiers, authentication tokens and push notification tokens when notification features are enabled.
3. How we use information
We use information collected through our services for purposes that include:
- Creating, maintaining and securing your account.
- Authenticating sign-in and maintaining your session.
- Providing product, cart and checkout functionality.
- Processing and managing orders.
- Preparing and coordinating product delivery.
- Reviewing payment proof where a payment method requires it.
- Sending service-related notifications and order updates.
- Responding to customer support requests and enquiries.
- Preventing misuse and protecting our services.
- Understanding website usage and improving our services.
- Complying with applicable business, accounting and legal requirements.
4. How information is shared
We do not share personal information except where reasonably necessary to operate our services, complete transactions, support customers, protect the service or meet applicable requirements.
Information may be shared with service providers or business partners that help us operate relevant parts of the service, such as delivery coordination, authentication, infrastructure, analytics or customer communications. We limit such sharing to information reasonably needed for those functions.
We may also disclose information where required by applicable law, regulation, legal process or a valid request from an authorized authority, or when necessary to protect the rights, safety and security of Burmese Shave Club, our customers or others.
5. Payments and proof uploads
Depending on the payment method you select, checkout may require a payment reference and a payment proof image. These materials are used to review and confirm payment for the relevant order.
Please avoid including unrelated sensitive information in a payment proof image. Only upload the information needed to verify the payment associated with your order.
6. Notifications and device data
If push notifications are enabled, our mobile app may register a push notification token together with basic device information, such as the device platform or an app-specific device identifier, so that we can send relevant service notifications.
You can control notification permissions through your device settings. Disabling push notifications will not prevent you from using the core shopping and ordering features of the app, although you may no longer receive certain updates as push notifications.
7. Analytics
Our website uses analytics technology to help us understand how visitors use the site and to improve website performance and content. This may involve processing information such as page interactions, browser or device information and other usage data generated when you visit the site.
8. Data retention
We retain information for as long as reasonably necessary to operate your account, provide requested services, maintain order and transaction records, resolve disputes, prevent misuse and satisfy applicable business, accounting or legal obligations.
Retention periods may differ depending on the type of information and the purpose for which it is used.
9. Security
We use reasonable administrative and technical measures designed to protect information against unauthorized access, alteration, disclosure or loss. However, no website, application, transmission method or storage system can be guaranteed to be completely secure.
You are responsible for keeping your account credentials and device access secure and for notifying us if you believe your account may have been accessed without authorization.
10. Your choices and rights
Depending on your use of our services and applicable requirements, you may be able to review or update certain account and address information directly in the app.
You may also contact us to ask about your personal information, request correction of inaccurate information, or request deletion or other handling where appropriate and legally permitted.
Some information may need to be retained where necessary for completed orders, transaction records, fraud prevention, dispute resolution, accounting or other legitimate business and legal purposes.
11. Children's privacy
Burmese Shave Club is a shopping and grooming-products service and is not designed specifically for children. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.
12. Third-party services and links
Our services may contain links to third-party websites or rely on third-party technologies for specific functions, such as authentication, analytics or external maps. Those services may have their own privacy practices and terms.
This Privacy Policy applies to Burmese Shave Club's handling of information and does not replace the privacy policies of third-party services that you choose to use.
13. Changes to this Privacy Policy
We may update this Privacy Policy when our services, business practices or applicable requirements change. When we make an update, we may revise the effective date shown at the top of this page.
We encourage you to review this page periodically so you understand the current version of our privacy practices.
14. Contact us
If you have questions or requests related to this Privacy Policy or your information, contact Burmese Shave Club:
Email: info@burmeseshaveclub.com
Phone: +95 997 9292 992
Address: No. 1054 GA, Ground Floor, Zarga 22 St, (4) Quarter, South Oakkalar, Yangon, Myanmar